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Ideal Evomax 2 Fault Codes (1–99) Explained

Short answer

Ideal Evomax 2 boilers show numbered faults from 1 to 99 (for example 'Fault 39 — lockout flow overheat'), not L or F codes. Each fault is a warning (W), blocking (B — clears itself when the condition goes) or lockout (L — needs a manual reset). Codes 1–24 are sensor faults, 30–42 temperature supervision, 50–81 flame, fan and water flow, and 93–99 internal control faults.

How faults appear on the Evomax 2

When a fault occurs the status display title bar alternates with the word 'Fault'. Turning the scroll knob shows the detail, such as 'Fault 39'. Once the cause is fixed the fault is reset by pressing reset in that display. Several faults at once are listed together and each can be opened.

Ideal's user guide also notes that a blocked or frozen condensate pipe makes the boiler gurgle and then lock out showing 'Ignition Lockout', and that an overheat shows 'Overheat Lockout'.

The faults we see most in London plant rooms

Fault 58 (no flame after restarts) and 52–56 (flame loss) usually trace to low gas inlet pressure under load, a worn ignition/ionisation electrode, a blocked condensate trap or flue recirculation. Faults 50, 67, 70 and 78 point to water flow — pumps, valves, dirty strainers or poor system design on cascades. Faults 39–42 are overheats that are almost always a flow problem rather than a boiler fault.

Before you reset

A single reset after a power cut or a known one-off event is reasonable. Repeated resets are not: many commercial controls count resets and lock out further (for example a 'too many resets' code), and resetting a flame or gas valve fault over and over can mask a dangerous condition. If a lockout returns, isolate the appliance and call a Gas Safe registered engineer with the relevant commercial competence.

Ideal Evomax 2 fault code list

CodeMeaningWhat to check
1Flow thermistor open circuit (blocking)—
2Flow thermistor short circuit (blocking)—
3Return thermistor open circuit (blocking)—
4Return thermistor short circuit (blocking/warning)—
5Flue thermistor open circuit (blocking/warning)—
6Flue thermistor short circuit (blocking)—
7DHW thermistor open circuit (warning)—
8DHW thermistor short circuit (warning)—
9Outside thermistor defect, open or short (warning)—
10Water pressure sensor defect (blocking)—
11Flow thermistor open circuit (lockout after 24h)—
12Flow thermistor short circuit (lockout after 24h)—
13Return thermistor open circuit (lockout after 24h)—
14Return thermistor short circuit (lockout after 24h)—
15Flue thermistor open circuit (lockout after 24h)—
16Flue thermistor short circuit (lockout after 24h)—
17Heat thermistor open circuit (lockout after 24h)—
18Heat thermistor short circuit (lockout after 24h)—
19Heat thermistor open circuit (blocking)—
20Heat thermistor short circuit (blocking)—
21Header thermistor open circuit (warning)—
22Header thermistor short circuit (warning)—
23Room (hc1) thermistor open circuit (warning)—
24Room (hc1) thermistor short circuit (warning)—
30Blocking due to flow overheat—
31Blocking due to return overheat—
32Blocking due to flue overheat—
33Flow and return reversed (blocking)—
34Thermistor pipe fit supervision active (blocking)—
35Thermistor pipe fit supervision (lockout)—
36Flow gradient supervision (blocking)—
37Flue gradient supervision (reserved)—
38Blocking delta temperature flow/return—
39Lockout flow overheat—
40Lockout return overheat—
41Lockout flue overheat (flue thermistor) / lockout thermal fuse—
42Blocking due to heat exchanger overheat—
50Blocking due to no CH water flow—
51Low water pressure (blocking)—
52No flame signal at start — restart (warning)—
53Flame loss during operation — endless restarts (warning)—
54Flame loss during operation — lockout after restart attempts used—
55Flame loss during stabilisation — restart attempts (warning)—
56Flame loss during stabilisation — lockout after restart attempts used—
57False flame with heat demand (lockout)—
58No flame after restarts (lockout)—
59Fan speed, stand-still check (blocking/lockout)—
60Fan speed not achieved, e.g. pre-purge or post-purge test (lockout)—
61Error fan speed during pre-purge — 5 restarts then lockout—
62Error min/max supervision fan speed during operation — restart (warning)—
63Mains overvoltage (warning)—
64Mains undervoltage (blocking)—
65OpenTherm plus communication error (warning)—
66Too many remote resets (lockout)—
67No water flow indication (blocking)—
68PWM pump blocking error (blocking)—
69PWM pump electrical error (blocking)—
70Heat exchanger water flow below minimum (blocking)—
71PWM pump dry run error (blocking)—
72Warning code from pump (blocking)—
73VariCAN error (warning)—
74Safety interlock function activated — controlled shutdown (blocking)—
75Air pressure switch error (lockout)—
76Air pressure switch warning — restart—
77High water pressure (blocking)—
78Minimum water flow rate (blocking/lockout)—
79Maximum water flow rate exceeded (warning)—
80Quartz crystal error (warning)—
810–10V input out of range (blocking)—
93Retails supervision error (lockout)—
94Request for re-update (lockout)—
95Blocking due to programming mode—
96Lockout parameter mismatch—
97Lockout parameter set—
98Internal blocking error—
99System lockout (internal lockout error)—

Source: Ideal Commercial Boilers — Evomax 2 User Guide (219417). Codes and meanings can differ between versions and control software — always check the manual for your exact appliance.

Figures are typical for UK natural gas. The current edition of the relevant IGEM standard and the manufacturer's instructions always take precedence on site.

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